Burst pipe Berlin-Marzahn-Hellersdorf
In prefab blocks the risers run behind a panel in the bathroom. If water leaks there, close the shut-off valves in your flat. If the water keeps running, the leak is probably in the riser and the property management has to shut off that line.
Burst pipe in Marzahn-Hellersdorf: what you should know
Water on the ceiling, a wet patch on the wall or a puddle under the sink: behind signs like these there is often a leaking or burst pipe.
In the prefab blocks, bathroom and kitchen are usually arranged around a shared service shaft. Many buildings have been renovated, but some pipes still date from construction in the 1970s and 1980s. In the detached-house estates, every owner is responsible for their own water connection, main drain and hot water.
Typical cases
- Water spraying or running from a pipe
- Water meter running although all taps are closed
- Suddenly much lower water pressure
- Damp patches on wall, ceiling or floor
What you can do now
- 1Close the main stopcockIt is usually in the basement next to the water meter. Many flats also have valves in the bathroom and kitchen.
- 2Switch off the powerSwitch off the fuse for the affected area if water gets close to electrics.
- 3Inform neighbours and managementIn apartment buildings, other flats are often affected. Let the people below know and report the damage to the property management.
- 4Take photosDocument the damage for your insurance before tidying up.
Smell gas? Call 112 or your gas network operator's emergency service immediately. Leave the flat and do not use any switches.
How it works
Burst pipe & water damage in Marzahn-Hellersdorf: from your call to the repair.
- You call usfreeBriefly describe what happened and where. This enquiry is free.
- We refer youfreeWe take down your request and pass it on to a suitable plumbing company near you.
- The plumber contacts youfreeThe plumber calls you back, asks for details of the problem and tells you the price.
- On siteThe plumber inspects the damage, takes measurements and gets the right material if needed.
- DoneThe repair is carried out straight away. You settle payment and all details with the plumber.
Burst pipe in all neighbourhoods of Marzahn-Hellersdorf
- Marzahn
- Biesdorf
- Kaulsdorf
- Mahlsdorf
- Hellersdorf
General information about the district: Plumber Marzahn-Hellersdorf
Questions about Burst pipe in Marzahn-Hellersdorf
I live in a prefab block. Am I allowed to call a plumber myself?
In an emergency, for example when water is leaking and the property management cannot be reached, you may get help to prevent greater damage. Still inform the management as soon as possible. Who bears the costs depends on the cause and your tenancy agreement.
Does insurance cover a burst pipe?
Water damage from pipes is covered in many cases by buildings or contents insurance. What exactly applies is in your policy. Report the damage as quickly as possible and take photos.
Where do I find the main stopcock?
Usually in the basement or utility room right next to the water meter. Flats often have extra valves under the washbasin, at the toilet or in the service shaft. We help you look on the phone.
In the same district: Emergency plumber in Marzahn-Hellersdorf · Drain cleaning & blocked drains in Marzahn-Hellersdorf
Burst pipe nearby: Burst pipe in Lichtenberg · Burst pipe in Treptow-Köpenick
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